owner changed of mind prelilinaies

the owner came through and said "I don't want that door there. she is an old lady. so we started to build frame on it .so later the engineer came around and said no you guy should be doing this without asking me and your site manager. so we spoke to engineer and changed it on plan. later we call the site manager and told him to see the owner who wanted to changed the door. we learn that we shouldn't be changing thing around. we should check with site manager and engineer.